“Aren’t Floor Mat Services All the Same?”

We hear this a lot when meeting with new businesses. Frankly, the answer is a resounding NO.  And it’s important that your business gets it right for both your employees and customers when it comes to floor mat rental service. Here’s why…

According to the Consumer Product Safety Commission (CPSC), floors and flooring materials contribute directly to more than 2 million fall injuries each year. In addition, slips and falls are the leading cause of workers’ compensation claims and represent the primary cause of lost days from work.

To ensure the safety of your employees and customers, and to protect the investment in your brand, we have developed five key questions you should ask of your floor mat service provider.

  1. What customized floor mat options are available to address my unique needs?

Not all floor mat service providers can provide custom floor mat solutions. If you have a unique building design or notice your mats are being placed at odd angles in your facility, those oddly angled mats and overlapping mats are a trip hazard. You may need a custom cut floor mat solution instead. Make sure your provider has this option.

  1. How can you help improve the brand image of my facility with floor mats?

Floor mats provide a great opportunity to show off your brand. Has your current provider discussed branded logo mat options with you? If not, you may be missing out on an opportunity to properly welcome employees and customers into your business. And to provide a lasting impression for your brand.

  1. What technology do you use to track the cleaning and delivery of my floor mats?

Your floor mat service provider should be able to accurately deliver your floor mat program to you every single week. If you have issues with your mats getting changed or your branded mats getting lost, ask this question. Your provider should be able to talk to you about their electronic tracking technology to accurately account for your matting inventory.

  1. Do you have a certified NFSI Walkway Auditor on staff?

The National Floor Safety Institute’s (NFSI) mission is to aid in the prevention of slips, trips, and falls through education, research, and standards development. If your service provider has a certified NFSI Walkway Auditor on staff, you have peace of mind that your floor mat program is being serviced with the highest safety standards. If they don’t have an NFSI Certified Walkway Auditor, you may be putting your business at unnecessary risk.

  1. What is the average tenure of your Route Service Representatives?

Training and consistency matter when it comes to your rental floor mat program. If your current Route Service Representative changes with the season, it’s difficult to be sure your Representative has the proper floor safety training and specific knowledge of your facility’s flooring needs.


Huebsch Services has been in the industrial laundry and facility service business since 1891. Tim Benjamin and Mike Vaudreuil, our NFSI Certified Walkway Auditors, are experts in floor mat safety with a combined 50 years in the industry.

“Our responsibility to our customers is to enhance and improve the safety of their floors,” said Tim Benjamin, Route Supervisor and NFSI Certified Walkway Auditor. “Our Route Representatives are trained by an on-staff NFSI Certified Walkway Auditor to provide the matting program that best meets their customers’ needs in reducing slips, trips, and falls.”

Step up and consult with us about your facility needs to see how we can help. Because floor mat services are not all the same.

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